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What Exceptions Exist in the EAA?

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Portrait of Dmitry Dugarev wearing glasses in a black shirt and smiling

Author: Dmitry Dugarev

Consultant for digital accessibility & IT compliance

Last updated on:

Hey! So you've decided to look into the European Accessibility Act (EAA) [1]. That's great, because starting June 28, 2025, it will be mandatory for most B2C companies.

The good news is: the law isn't an "all-or-nothing" sledgehammer. It understands that not every case is the same and provides for specific, clearly defined exceptions. If you know the requirements, you might be able to save yourself a lot of work – provided you can clearly demonstrate that an exception applies to you.

Here you will find an overview of the most important exceptions, which we will cover in detail in this section.

The Exceptions in Detail

We have divided the complex rules into four main areas:

Exception for Microenterprises

Probably the most comprehensive exception. If you are a microenterprise, completely different rules apply to you. We clarify exactly who counts as a microenterprise and what this means for your products and (especially) your services.

Go to the article: Exception for Microenterprises

Exceptions for Specific Content

Do you have to make your old blog articles or PDFs from 2020 accessible? What about third-party YouTube videos or user comments? § 1 Para. 4 EAA regulates exceptions for archives, old media, and third-party content.

Go to the article: Details on Content Exceptions

Exception "Fundamental Alteration"

What if accessibility would change the core of your product? Imagine you sell a purely analog product and would have to digitize it. § 16 EAA regulates when a requirement leads to a "fundamental alteration" and you do not have to implement it.

Go to the article: Details on Fundamental Alteration

Exception "Disproportionate Burden"

Implementation is technically possible but economically ruinous? § 17 EAA is the exception for cases where the costs are disproportionate to the benefit. Clean documentation (based on Annex 4) is crucial here.

Go to the article: Details on Disproportionate Burden

  1. Bundesministerium der Justiz und für Verbraucherschutz, “Gesetz zur Umsetzung der Richtlinie (EU) 2019/882 des Europäischen Parlaments und des Rates über die Barrierefreiheitsanforderungen für Produkte und Dienstleistungen (Barrierefreiheitsstärkungsgesetz – BFSG).” 2023. [Online]. Available: https://www.gesetze-im-internet.de/bfsg/

About the author

Portrait of Dmitry Dugarev wearing glasses in a black shirt and smiling

Best regards,

Dmitry Dugarev

Founder of Barrierenlos℠ and developer of the Semanticality™ plugin. With a master’s degree, over 8 years of experience in web-development & IT-Compliance at Big Four, Bank and Enterprise, and more than 1,000 web pages tested for accessibility for over 50 clients, I help web teams implement accessibility in a structured way — without months of redevelopment.

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